Playing at Mobilebet is a great way of adding excitement to a football game, to feel the thrill of the Roulette wheel spinning or to hit your Flush on the River. However, losses and consequences of excessive gambling is a reality for some people, and it is important to be aware of the risks that come with gambling. Knowing when to stop is one of the most important aspects of responsible gambling. Mobilebet offers a wide variety of tools and a unique player safety system to help you stay in control. Our staff are trained to help guide you whenever extra support is needed.
How can we help you?
|Protection of minors|
|We don’t allow anyone under the age of 18 to open an account and play at Mobilebet. To ensure this, we reserve the right to verify your identity and possibly lock your account until your age has been confirmed.|
|What is Responsible Gaming?|
|At Mobilebet, we want to encourage a culture of positive play where gambling is something fun and happens within each player’s personal limits. Here are a few tips for playing responsibly: • Set a personal budget and make sure you stick to it. • Only play for the fun of it, not to make money. • Only gamble when sober and in a clear state of mind. • Make sure you take regular breaks. • How does gambling make you feel? If the fun is overshadowed by negative emotions, it may be time to take a break or to start using the tools and support services we offer.|
|We offer a number of tools to help you plan and control your gambling. Keeping track of how much you play for is something we recommend all our players, and that you can easily do by following your transaction history under your account. If you go to your Risk Profile, data from your history is collected and presented in a way that will give you a picture of how healthy your gambling is so that you have a chance to pay attention to possible warning signs.
Account limits can be helpful to make sure you stick to your gambling budget. All players have the opportunity to set a deposit limit before they start playing. This limit regulates the sum you can deposit on a daily, weekly or monthly basis. It is very important that the limits you choose reflect the amounts that you intend to play for. To adjust a limit, you would need to go to the Responsible Gaming section under your profile and click on the amount you wish to change. A decrease of a limit is immediately updated whereas an increase takes 72 hours. See more information about the options we offer under FAQ. Reality Check is another popular tool that we offer. It acts as a reminder during your game sessions, giving you information of how long you have been logged in for and how much you have won/lost during this time. You can set the time interval at which you want to receive these reminders, and you will receive a pop-up that you must approve, however it will not log you out of the game session.
Do you need to cool off? If you want to take a break from gambling, we offer the option of suspending your account for the time you need, giving you some time to cool off and reflect on your gambling situation. This can be actioned under your Account Settings. The time periods that we offer are 24 hours, 1 week, 1 month, 6 weeks, 6 months or for an indefinite period of time. Should you wish to close your account for another time period you can always contact our customer support who will be happy to help you with this request.
|How do I know if I have a Gambling Problem?|
* Take regular breaks from playing games.
* Decide your monthly gaming budget in advance.
* Before playing, decide the winning amount at which you will end the game.
* Decide beforehand how high your losses can be.
* Never play under the influence of alcohol or medication.
* Never play if you are feeling depressed.
* Play only when you are fully rested and concentrated.
- Play responsibly
- We offer several ways to help you control your gaming with mobilebet. You can set Deposit Limits on your play or exclude yourself from the site completely for a set period of time.
- Independent Organisations
- There are many organisations that help people with gaming related issues. These organisations are free to join and keep your information anonymous. Please feel free to contact us via phone, e-mail or chat and we will help you to find an organisation near you. You can find further information regarding independent organisations here.
- Self Exclusion
If you want to take a break from Gaming for a while, you can excercise the right to exclude yourself from playing at mobilebet. We give you the default options of choosing either a Short or Long exclusion period.
Set Personal Limits
To manage your budget effectively, you can set various limits on your net deposits. You can change your limits immediately the first time by entering them in the Account Limits section. However, the second and all future changes will be implemented immediately if you want to lower your limits, whereas if you want to increase those limits you must await a seven-day cooling off period before taking effect, so please think carefully before changing your limits. Read more.